Terms of Service

1. Overview
This website is operated by Claudios Seafoods. By using our website or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use this site.

2. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to use this site and place orders.

3. Products and Orders
We sell fresh seafood online. Prices and availability are subject to change without notice. Your order is not confirmed until payment is received. We may cancel orders at our discretion, and you’ll be notified if that occurs.

4. Returns and Refunds
Due to the perishable nature of our products, we do not offer refunds or returns for change of mind. If your order arrives damaged, spoiled, or not as described, please contact us within 24 hours of delivery. Valid proof of purchase is required.

5. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If a product is faulty, not fit for purpose, or misrepresented, you may be entitled to a replacement or refund.

6. Privacy
We handle your personal information in accordance with our Privacy Policy. By using this site, you consent to its terms.

7. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect, incidental or consequential damages resulting from your use of our website or products.

8. Governing Law
These Terms are governed by the laws of New South Wales, Australia.

9. Contact
For any questions, please contact us at:
orders@claudiosseafood.com.au
02 9660 5188